At JAL skin , we are super confident that you will enjoy your products. However, if you are not totally satisfied- we can offer a refund or exchange under certain conditions. They must be fit for resale purpose and within 30 days of the goods being delivered to you.

Returning your items.
Goods must be returned within 30 days of the goods being delivered to you.

Please email Returns@jalskin.co.uk along with your name, address, order ID number and reason for return/exchange. We will aim to respond within 2-3 working days, and provide you with details of how return this items.

Once received we aim to process returns within seven working days of receiving them. If the goods are being returned because they were incorrectly supplied, we shall notify the Customer of the refund within 48 hours of receiving the returned goods and the funds should appear in the Customer’s account within 3 to 5 days of notification.

If you would like any further information regarding our Returns Policy please contact Conact@jalskin.co.uk